post on the same working day if payment before 2pm, stock qty is written at website
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Q&A
~+Fashion homez+~ / 2013-08-16

 Common Q&A

Q: Is all ready stock?

A: Yes,If  it is still show stock available with quantity 1 or 2 ., and if you are able to place order means we have ready stock.

     For shoes and item with size selection, you might try to add the particular size to cart,

     if able to add means the size is  available except for  NYX7618G & NYX7618H which is  only pre-order item.

 

Q: Can I pre-order if it show out of stock?

A: Yes but only for those  item with code start with N, example NYX7386.

     To pre-order please email us your user ID (if you have register), code of the item, name, address, contact no.

     For NYX7618 and BW5273, you can pre-order at our website.

 

Q: How long I will get my pre-order item?

A: It take about 2weeks to reach us and we will post out once arrived.

     If we have restock or other customer cancel their order, you might received it within very short period.

 

 

Q: How to make payment for my order?

A: Just pay to our bank account and provide us order no., amount you paid, and pay to which bank

     PUBLIC BANK  4603235117 (TUNG CHAI LEN)

   CIMB    8005323481 (TUNG CHAI LEN)

   RHB 106085-00054093 (TUNG CHAI LEN)

  Maybank 506164203863 (Fashionhomez Online Store)

 

 

Q: How many days I can receive my parcel?

A: Normally it will take 1- 2 working days to reach, please understand courier is beyond our control     

     If you didn't receive your parcel within 3 working days after we posted out,

     kindly contact courier service to check your parcel status.

 

 

Q: How to know my courier tracking no.?

A: You will received email for the tracking no. once we preprared your parcel. The courier might pick up late or update only on the following day.     

      So you might check on the following working day.

 

Q: How to check my parcel status?

A: You may track your parcel status by call or track through website

Tracking No start with:      Courier Service:       TEL:                           WEBSITE:

EF                                    POS LAJU                 1300-300-300          www.pos.com.my

200                                    AIRPAK                     03-7875 7768          www.airpak-express.com

                                                            

 

Q: Can I get discount if purchase in bulk? or I'm interested on selling yours product?

A: Sure, we provide Agent & Wholesale service, kindly contact us by email sales@fashionhomez.com

 

Q: How often you will have new stock arrive?

A: Normally is 3 -4 times in a week.

 

Q: How much for shipping fee?

A: RM7 for West Malaysia customer (per shipment) ,  RM9 for  normal clothes to East Malaysia (other item follow poslaju rate) 

 http://www.fashionhomez.com/article.php?id=7

 

Q: The price shown in website is retail or wholesale?

A: Shop price for normal member which  is Retail price, agent price is apply to those who has upgrade to agent,

     the pricw show is excluded postage.

 

 

User Comment(Total28User Comment Num)

  • Anonymous user ( 2017-10-31 18:30:54 )

    Hi, which country does your products made from?

    Administratorhi,
    all item made from china ye:)

  • Anonymous user ( 2017-09-19 00:54:28 )

    I need to change my address how to change to a new adress

    Administratorhi..
    sebarang penukaran berkenaan order sila inform kami di whatsapp 012-7021238

  • Anonymous user ( 2017-09-10 22:34:56 )

    order no:2017091045857
    payment amount:RM91
    which bank : maybank
    date : 10/9/2017
    time: 21:02:20

    Administratoroktq:)

  • soh_fang ( 2017-09-10 21:07:16 )

    Order no: 2017091045857
    payment amount:RM91
    Which bank : maybank
    date : 10/9/2017 (sunday)
    time:21:02:20

    Administratoroktq :)

  • Anonymous user ( 2017-08-18 20:15:48 )

    hai, may i know how to become dropship agent?

    Administratorsila email untuk menjadi dropship kami ye..
    email : sales@fashionhomez.com

  • IqaRuslin ( 2017-08-15 14:21:58 )

    Macam mana nak buat pendaftaran dropship??

    Administratorkamu boleh clik link dibawah untuk register ye..
    http://www.fashionhomez.com/user.php?act=register

  • zatil ( 2017-08-12 23:42:44 )

    Hi,can you tell me how to become your dropship agent?thanks in advance

    AdministratorHi,
    kami sudah email cara-cara untuk menjadi agent dropship kami pada kamu ye..
    sila baca dan fahami ye :)

  • jibam ( 2017-07-04 09:33:28 )

    Order no: 2017070480371
    Payment amount: RM45.80
    Which bank: cimb
    Date: 4/7/2017 (TUESDAY)
    Time: 9:21 am

    Administratoroktq :)

  • bjeevonne ( 2017-06-17 15:31:33 )

    Order no: 2017061758273
    Payment amount: RM55
    Which bank: Chin Jie Ming MBB554129532167
    Date: 17/6/2017 (SATURDAY)
    Time: 15:14 pm

    Administratorthx

  • jibam ( 2017-06-14 08:41:11 )

    Order no: 2017061365491
    Payment amount: RM35.60
    Which bank: cimb
    Date: 13/6/2017 (TUESDAY)
    Time: 9:58 pm

    Administratoroktq:)

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